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11 Quick facts
- Hosting starts at 1 miner, 1-year contract
- We support all air-cooled ASICs & GPUs
- Uptime guarantee: 95%
- Reboots are free
- Foreman account included for monitoring & control
- Your are in charge of your Pool switching
- Fixed electricity pricing for contract term
- Import help available (€90 flat fee)
- Deposit = 2 months of estimated fees
- Installation time: 4–11 business days
- Repairs that require manpower billed at €110/hour
Hosting Availability
1. Is hosting space currently available for my miners?
At the moment, we have available capacity for air-cooled miners. We are able to host all types of ASIC miners, including popular models such as L9, Z15 Pro, and S21 Pro. Contact us with your miner type and quantity to receive live availability and a tailored offer.
2. Do you support ASIC miner hosting and GPU hosting?
Yes. We support a wide range of air‑cooled ASIC miners and GPUs. Please confirm your model with us to ensure compatibility.
3. Can I host miners immediately or on short notice?
Yes. Once slots are available and your deposit is received, onboarding can begin within a few business days.
4. What is instant mining hosting?
Miners are installed, connected, and mining as soon as they are live at our facility — no delays and no setup hassle.
5. Do you have minimum hosting requirements?
Yes. The minimum hosting commitment is 1 miner with a 1‑year contract.
6. Do you offer hydro (liquid-cooled) hosting?
Yes, we do offer hydro hosting solutions for supported miner models.
7. Is hydro hosting currently available?
At this moment, no hydro hosting capacity is available.
8. When will hydro hosting be available again?
Hydro capacity is highly dependent on infrastructure expansion and demand. Availability is released in limited batches.
Hosting Conditions
1. What are the basic hosting conditions?
Our hosting service includes rack space, power distribution, cooling infrastructure, and standard facility support. Clients must provide properly configured miners and follow our shipping and safety guidelines.
2. What are the conditions to host miners with Hamus Hosting?
Clients agree to ship their miners to our facility, provide accurate miner specifications, pay hosting fees on time, and comply with operational and safety standards.
3. What types of miners does Hamus Hosting support?
At Hamus hosting we support all kind of miners. Whether it’s Air-cooled or Hydro. Please let us know your miners type and amount your would like to host.
4. Is there a minimum or maximum number of miners required for hosting?
Our minimum MOQ is 1 miners, with a minimum of 1 year contract. Making it easy for solo miners or those just starting out. We tailor solutions for everyone, from small setups 1–50 machines or to larger operations. There’s no maximum; we scale with your needs and are continuously expanding capacity across Norway and other locations to accommodate growth.
5. Do you support air-cooled, hydro-cooled, and immersion miners?
Yes, we fully support air-cooled ASICs and GPUs. We also offer hydro-cooled hosting for compatible models such as Bitmain Antminer S23 Hyd 3U or/and MicroBT Whatsminer M79S (Capacity full atm). Immersion-cooled miners are not currently supported in our facilities; we focus on air and hydro with smart, efficient cooling using 100% renewable energy.
6. Can I mix different miner models under one contract?
Yes, you can mix different miner models under one contract. Our hosting fees are customized based on the type of miner, total kW consumption across all your units, and contract duration. We support a wide range of air-cooled ASICs (e.g., Antminer S19/S21 series, L9, Z15 Pro, etc.) and GPUs, so combining models is fine as long as they fit our compatibility and power setup. We calculate based on aggregated usage for transparent pricing.
7. Is hosting availability guaranteed once a contract is signed?
Availability is confirmed before we sign the contract. We always check current capacity first and only proceed (and send the contract) if we have slots for your miners. Once the contract is signed and any required deposit/setup fees are received, onboarding starts within a few business days.
Hosting Fees
1. What does the All in hosting price plan include?
The All‑in Hosting Fee includes:
- Electrical power usage
- Rack space allocation
- Foreman account access
- Installation and cabling
- Standard technical support
- Basic monitoring
- Free occasional reboots
2. Are there any installation fees?
No. Installation is included in our all‑in hosting plan.
3. Are hosting fees fixed?
Yes. Hosting fees are fixed for the full contract term (1, 2, or 3 years). No increases apply during the agreed period.
4. What is not included in the hosting fee?
Hosting fees do not include miner repairs, replacement parts, or damage caused by client equipment.
5. Do hosting fees change if a miner fails?
No. Hosting fees remain unchanged as long as the miner remains hosted and operational. If a miner is not running, no electricity fees are charged, as no power consumption occurs.
6. Do you offer discounts for larger quantities or longer contracts?
Hosting fees depend on miner type and quantity. While we aim to be competitive, discounts are evaluated case‑by‑case. Contact us for a tailored offer.
Shipping & Import
1. Can Hamus Hosting help with shipping and import?
Yes. We offer import assistance to help avoid VAT during import for a flat fee of €90 (upto 10 miners).
2. Are there any customs or import taxes?
Our import assistance is designed to minimize or eliminate VAT for EU clients. Other duties may apply depending on country regulations.
3. Which courier do you use?
We primarily use DHL Express for reliable, trackable, and secure shipments.
4. What if my miner arrives damaged?
Shipping damage must be claimed directly with the carrier or the supplier. We strongly recommend insuring all shipments. Hosting fees do not cover shipping damage or losses, including cases where damage is covered under a miner manufacturer’s warranty.
Contract & Deposit
1. What do I need to start hosting with Hamus Hosting?
We require the following information from you:
- Contract duration (1, 2, or 3 years)
- Miner type(s)
- Quantity per miner type
- Full name /
- Company name
- VAT number (if applicable)
- Address details
- Optional:
- MAC address
- Serial numbers
2. Why is a deposit required?
A deposit equal to 2 months of estimated hosting fees secures capacity and covers initial operational setup.
3. When does installation start?
Once miners arrive at our facility, installation is typically completed within 4–11 business days, depending on capacity and scheduling.
4. Can I review the contract before committing?
Yes. We provide the full contract in advance and are happy to clarify any points before signing.
5. What happens if I violate contract terms?
We always aim to resolve issues through communication first. Our focus is operational continuity and cooperation. In rare cases of serious breach, resolution steps are clearly defined in the contract.
6. Can I terminate the hosting contract early?
Early termination is subject to the terms of your contract. In some cases, termination without penalty may apply if uptime falls below agreed SLA levels. Please contact us to discuss contract‑specific conditions.
Technical Support & Services
1. What technical support is included?
Included support covers:
- Foreman account setup
- Miner connection and installation checks
- Remote troubleshooting
- Basic monitoring support
- Occasional reboots (free of charge)
2. Are miner repairs included?
No. Repairs, replacement parts, or damage caused by client equipment are billed separately.
3. What is your on‑site labor rate?
Minor on‑site repairs (e.g. fans, PDU, control boards) are billed at €110/hour, always with your approval beforehand.
4. Do you charge for switching mining pools?
No. Pool switching is supported at no extra cost. If assistance is requested very frequently (e.g. multiple times per week), we’ll discuss expectations in advance.
Monitoring & Control
1. How do I monitor my miners?
Every client receives a personal Foreman account for real‑time monitoring and management.
2. What can I do with Foreman?
Foreman allows you to:
- Monitor miner performance
- Change mining pools
- Reboot miners remotely
- Access log files
- View power usage and operational statistics
3. Can I manage my miners without Hamus assistance?
Yes. Foreman provides direct control over most miner settings.
Uptime & Reliability
1. What uptime do you guarantee?
Our contract guarantees a minimum of 95% uptime.
2. What qualifies as uptime?
Uptime is measured by the percentage of time miners are running and hashing, excluding planned maintenance and force majeure events as defined in the contract.
3. What happens if uptime drops below the guarantee?
If uptime falls below 95% for three consecutive months, the client may terminate the contract with 30 days’ written notice, if included in the agreement.
4. How do you handle incidents or outages?
Clients are notified as soon as possible of any incident affecting hosting services and receive regular updates until resolution.
Insurance & Security
1. Do you insure hosted miners?
Physical insurance is not included by default. Clients are advised to insure miners during shipping and while hosted. We can assist with guidance if needed.
2. How secure is your facility?
Our facility uses strict physical security measures, including access control, surveillance, environmental monitoring, and power redundancy.
Ownership & Legal
1. Who owns the mining hardware during the hosting period?
You, the client, retain full ownership of your mining hardware at all times during the hosting period. Hamus Hosting acts solely as your hosting provider—we supply the secure facility, power, cooling, monitoring, and maintenance services, but we never take ownership or title to your miners/ASICs/GPUs. You ship your own equipment to our facility (or we assist with sourcing if needed via partners), and it remains your property throughout the contract. This is standard in our agreements: the miners are clearly identified by serial number/MAC in the contract, and you continue to control earnings via your chosen mining pool/wallet.
2. Is my hardware considered separate property if Hamus Hosting faces financial difficulties?
Yes, your hardware is distinct client property and is not considered part of Hamus Hosting’s assets in any insolvency, bankruptcy, or financial difficulty scenario. Under applicable EU/Norwegian law (where our primary facilities operate), customer-owned equipment hosted under a service agreement is protected as separate property and not subject to claims by creditors of the hosting company. We emphasize secure, transparent operations in jurisdictions with strong legal protections precisely to safeguard your investment (as highlighted in our ASIC hosting guides). In practice, if such an unlikely event occurred, you would have the right to retrieve or arrange removal of your miners without them being treated as company property. Our General Conditions focus on service continuity and fair termination, reinforcing client protections.
3. Can Hamus Hosting move or relocate my miners without consent?
No, we cannot relocate or move your miners to a different facility or location without your explicit prior consent. Any potential change in hosting location (e.g., due to capacity expansions or optimizations) would be discussed with you in advance, and we would seek your agreement before proceeding. Our contracts and operations prioritize predictability and client approval for significant changes—your miners stay where you agreed unless we mutually arrange otherwise. We value long-term trust and transparency, so we communicate openly about any facility-related matters.
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